SHOPPING INFORMATION

Delivery takes 10-21 working days depending on the items ordered. We will notify you on the delivery progress via the email address provided at checkout.

After ordering, We will process your order within two working days and you will get a notification once your order has been dispatched.

Yes we will send an invoice to your email address after your order has been confirmed.

For returns, please contact us at info@luxullence.com.  Please do not send your item back to the manufacturer.

Exchanges are not part of our returns policy.

Our policy lasts for up to 28 days. Once 28 days have passed since the item(s) was delivered to you, unfortunately we can’t offer you a refund.

*All discounted Items cannot be exchanged or returned.

 

 

 

PAYMENT INFORMATION

Please reach out to us via: info@luxullence.com

Delivery costs depends on the items ordered. Items below £100 will attract a flat delivery charge of £6.99 while orders over £100 is free.

We accept all major credit cards and payments via paypal.